PAYMENT, CANCELLATION AND REFUND POLICY

Irrevocable payments and nature of services

Payment shall be considered completed only when the funds have been effectively received and reflected in the Agency’s account.

THE CLIENT is responsible for verifying the processing timelines of their financial institution.

Any delay in the crediting of funds shall not constitute valid justification for late payment.

Irrevocable and non-refundable payments

THE CLIENT expressly acknowledges and agrees that:

a) Services contracted under this Agreement constitute non-refundable professional and creative services, based on work hours, specialized expertise, strategic planning, and ongoing execution.

b) The nature of these services does not allow the return of time, creativity, strategy, planning, or work performed, and therefore they are not refundable under any circumstances.

c) THE CLIENT expressly waives the right to request from any payment processor:

  • PayPal

  • Stripe

  • banks

  • card issuers

  • payment networks

any reversal or refund for services rendered.

d) Any payment made through any electronic payment processor shall be considered payment for non-refundable professional services.

e) In the event of a chargeback or payment dispute:

THE CLIENT remains obligated to pay the outstanding balance.

f) THE CLIENT shall be responsible for all fees, costs, commissions, penalties, interest, and legal expenses incurred by THE AGENCY in recovering the owed amount.

g) In the case of payment by bank transfer, THE CLIENT agrees not to request any reversal, dispute, or bank claim for transactions made in accordance with these services.

Scroll to Top